Privacy Policy

At Khalid’s Biriyani Ooty, we prioritize your privacy and are committed to protecting the personal information you provide us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, order from us, or interact with our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following information about you:

a. Personal Identification Information:

  • Name
  • Phone number
  • Email address
  • Delivery address

b. Payment Information:

  • Billing address
  • Payment method details (e.g., credit card or bank details)

c. Usage Data:

  • Information about how you use our website (e.g., browsing activity, time spent on pages)
  • Device information (e.g., IP address, browser type, operating system)

d. Communication Data:

  • Feedback, queries, or complaints you submit through forms or other communication channels

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Contact you regarding your order or account
  • Send promotional emails (only if you have opted in)
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal information with third parties, except for the following purposes:

  • Service Providers: We may share your data with third-party service providers who assist us with delivery, payment processing, or customer service.
  • Legal Compliance: We may disclose your information if required by law, court order, or government request.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We strive to protect your personal data but cannot guarantee its absolute security.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how users interact with our site and enable essential site functions.

You may modify your cookie settings in your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data where there is no valid reason for us to keep it.
  • Opt-out: Unsubscribe from promotional emails by following the instructions included in those messages.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party sites before providing them with your personal information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” at the top will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Khalid’s Biriyani Ooty
Phone: +91 81222 72228
Email: khalidsbiriyaniooty@gmail.com
Address: No 182/A,Coonoor Road,Southwick, Ooty – 643 001.